Terms & Conditions

Last updated: January 15, 2026

Agreement to Terms

These Terms and Conditions ("Terms") govern your use of the Pendant Automation website and services, including any SMS/text messaging services. By accessing or using our website or services, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, you must not use our website or services.

Use of Our Services

Pendant Automation provides control systems integration services, including design, engineering, programming, panel building, startup, and commissioning for industrial automation projects.

You agree to use our services only for lawful purposes and in accordance with these Terms. You are responsible for ensuring that your use of our services complies with all applicable laws and regulations.

SMS/Text Messaging Terms & Conditions

By opting in to receive SMS/text messages from Pendant Automation, you agree to the following terms:

Types of Messages

You may receive the following types of messages from Pendant Automation:

  • Service updates and notifications
  • Appointment reminders and scheduling confirmations
  • Project status updates
  • Support and customer service communications
  • Promotional messages about our services (with your consent)

Message Frequency

Message frequency varies based on your interactions with our services and the types of communications you have opted in to receive.

Message and Data Rates

Message and data rates may apply. Please contact your mobile carrier for details about your text messaging plan.

How to Get Help

For assistance with our SMS messaging service:

How to Opt Out

You can opt out of receiving SMS/text messages at any time by replying STOP to any message you receive from us. You may also text QUIT, END, CANCEL, or UNSUBSCRIBE. After opting out, you will receive a confirmation message and will no longer receive SMS messages from us unless you opt in again.

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Pendant Automation or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

Limitation of Liability

To the fullest extent permitted by law, Pendant Automation shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your use of our services.

Disclaimer of Warranties

Our services are provided "as is" and "as available" without any warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or free of viruses or other harmful components.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Maryland, United States, without regard to its conflict of law provisions.

Changes to These Terms

We reserve the right to modify these Terms at any time. We will provide notice of any material changes by updating the "Last updated" date at the top of this page. Your continued use of our services after any changes indicates your acceptance of the new Terms.

Privacy Policy

Your use of our services is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information.

Contact Us

If you have any questions about these Terms and Conditions, please contact us: