In today’s logistics and fulfillment landscape, quality is more than a checkbox — it’s a differentiator. From 3PLs managing dozens of clients with unique requirements to warehouses handling sensitive, high-value, or regulated goods, accuracy and consistency are critical.

Yet, traditional QA/QC processes are often manual, fragmented, and difficult to standardize. Spreadsheets get lost. Requirements change faster than documentation. And when issues arise, tracing root causes becomes a challenge.

Pendant set out to solve these problems in a single, unified solution.

Showcasing the Benefits of Pendant’s Revolution St. QA/QC Module: Customizable Quality at Every Step

The QA/QC module inside Pendant’s Revolution St. platform brings structure, flexibility, and transparency to every quality process inside the warehouse. Unlike rigid legacy systems, Revolution St. adapts to how your operation runs — not the other way around.

With Revolution St., teams can:

• Create customized quality workflows per customer or per product
• Capture inspection data, photos, and signatures directly in the system
• Adjust QA/QC requirements instantly without development
• Maintain audit-ready records at every step
• Ensure consistent quality across locations, teams, and shifts

This level of configurability makes it especially valuable for 3PLs, where customer expectations vary widely and workflows need to be updated quickly.

Inside the WXS: Built-In Auditing That Closes the Loop

One of the most powerful enhancements to the QA/QC module is its seamless integration with Pendant’s WXS Processing feature.

The WXS acts as an intelligent routing and exception-handling system, allowing teams to address quality issues directly within the workflow.

With WXS Processing, users can:

• Audit rejected containers directly inside the WXS
• Choose Pass or Fail for each container
• Select a specific Fail Reason from a structured menu
• Store everything — actions, reasons, outcomes — in system logs

These logs provide full traceability, enabling:

• Reporting for customer reviews
• Root-cause identification
• Operational improvements
• Verified audit trails

In short, the WXS doesn’t just flag problems, it captures the story behind them.

Why This Matters for 3PLs

In a highly competitive space, 3PLs win and retain customers by proving they can deliver accuracy, reliability, and visibility. Pendant’s QA/QC module helps 3PLs:

• Build customer-specific quality requirements
• Prove performance with transparent reporting
• Reduce rework and returns
• Strengthen onboarding with structured workflows
• Provide clients with confidence through documented quality checkpoints

When paired with WXS Processing, 3PLs gain a closed-loop quality system that reduces errors and improves accountability across the entire fulfillment lifecycle.

Setting a New Standard for Warehouse Quality

Quality shouldn’t be complicated — and with Pendant, it doesn’t have to be.

The Revolution St. QA/QC module empowers warehouse teams to take control of their processes, adapt workflows quickly, and deliver consistent, audit-ready results.

Whether you’re a 3PL managing multiple customer requirements or a warehouse striving for greater visibility and accuracy, Pendant’s QA/QC module provides the tools to raise the bar.